Customer Support

A&B Help Centre

The Area below will keep you informed about any known issues with orders and anything else which may effect delivery. Please read this first, it may answer your question for you.


	E Ticket Support Further to our posting last week Updating the system would mean that our whole system would have to be uodated to allow for this to happen. So to not run the risk of breaking the whole site - wouldn't want that now, would we, we have for the time being set up a Central email addy. Please see below. However before going down that route have a look in the FAQ first and check your own order History. Order Confirmations We are aware that not everybody is receiving the automated Order confirmation after placing an order. If you have any concerns that your order might not have been submitted please select 'My Account' - top of any shop page - and view orders placed.

If the answer isn't here please continue below where they are 2 more ways to get your questions answered.


			Frequently Asked Questions Here you will find answers to all of the most common questions we are asked. Questions are in sections with a search facility.

			Email Support We have now introduced one central email address for all issues to do with orders and products. Please use the button on the right to access this address. (barry@alanandbarryscrafts.com)